Sage: ACT! 2010

Brand: Sage
Campaign: ACT! 2010
Service: Brand, PR, Strategy, Campaigns, Digital

For the launch of Sage’s latest version of ACT!, the world’s best-selling content management software, The Crocodile has created a sales campaign based on achieving the high revenue goals expected from customer upgrades.

Reaching a large customer base has required a creative theme with a fresh, vibrant look and feel. Most importantly it demands flexibility to accommodate different messages for different data groups. Data clustering has classified different customer needs to develop a messaging matrix, matching different groups with tailored product positioning.

The multi-channel, multi-phase contact strategy includes emails, direct mails and supporting online material. This powerful campaign delivered a 37% year-on-year improvement in upgrade rates.